Providing support at every step of the process, from design through delivery and beyond.
SUPPORT SERVICESLet's Work Together
A Better OEM Experience, From Start To Finish
Vollrath Manufacturing Services’ offers our partners a unique combination of big business-level expertise with small business-style personal service. This one-of-a-kind approach leads to a better overall custom product solution, and involves a number of key elements:
Your Very Own Team of Experts
On each job, we create an internal project team consisting of design and manufacturing engineers, customer service, quality and sales in order to keep projects on time and on spec. Weekly project team meetings are held to ensure open communication and timely response among departments in order to keep your project moving forward.
A Dedicated Project Manager
Unlike many contract manufacturing suppliers, we have a dedicated project manager on staff to keep projects on track and avoid delays. Our project manager creates an agenda, communicates expectations for every department, and serves as your direct point of contact at the plant.
Strong Customer Service
You’ll have access to our knowledgeable sales and customer service teams, whose years of custom manufacturing experience will provide support you can count on through every detail of your project.
An added benefit of partnering with us is that our expertise extends beyond our manufacturing capabilities. Our packaging services (for both bulk and finished goods) take the guesswork out of how to package your part so it arrives intact.
We provide our customers a way of managing their inventory by shipping products in smaller lot sizes, based on their immediate requirements. Our inventory management support includes made to order, ship from stock, KANBAN techniques, and on-site warehousing.
At Vollrath, we ensure your product is delivered on time by offering our cost-effective captured fleet services. If you prefer to use a carrier of your own choice, we can work with you to manage the logistics of pick-up.